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Ruff N Tuff Tools
15411 W. Waddell Rd.
Suite 102
Surprise AZ 85379

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of ™, Islandcub International LLC ™, SweetWaterUSA ™. The collective work includes works that are licensed to ™, Islandcub International LLC ™ and SweetWaterUSA ™. Copyright 2003,, ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with ™ or purchasing ™ products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with ™ or to purchase ™products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by ™. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of ™, Islandcub International LLC ™, SweetWaterUSA ™, used in the site are trademarks or registered trademarks of Islandcub International LLC ™, ™, SweetWaterUSA ™. "Yours Tooly" ™ is a registered trademark of RuffNTuffTools ™ and ™

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, ™ disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. ™ does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. ™ does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Products sold on this site usually carry their own individual manufacturer’s warranty and RuffNTuffTools ™ will aid in processing any claims, however the determination of any such warranty claim(s) lies solely on the manufacture and ™, its affiliates, partners, parent companies, and subsidiaries are not liable for any damage, claims or loss of use. Any freight damage must be filed directly with the carrier to whom delivered the merchandise and RuffNTuffTools ™ its affiliates, partners, parent companies, and subsidiaries are not liable for any freight claims. Freight claims must be made within the first 30 days.


All returns must be authorized and receive an RMA# prior to being returned. Any returns without an RMA will be refused and returned at your expense. Returned items are evaluated before any claim is processed and subject to approval by the respective manufacturer as well as subject to appropriate restocking fees assessed by the respective manufacturer and/or 20% by Ruff N Tuff Tools or whichever is greater. Returns must be sent prepaid (NOT collect). Collect shipments will be refused. Our customer service is here to help with any such issues, so please contact us at 888 747 8593 or email us at [email protected] as well as to receive an RMA# if so required.

Limitation of Liability shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials or products on this site or the performance of the products, even if ™ has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a ™product is mistakenly listed at an incorrect price, reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. ™ reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, ™ shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by ™ without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice ™ may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to ™. Any and all correspondence with RuffNTuffTools ™ becomes the property of RuffNTufftools ™ and may be used for such purposes as expressing customer reviews, testimonials; used in marketing, and for quality of service. We will only use your comments, first name, first initial of your last name and geographic area. Your private information will NEVER be sold or released as we understand the need for privacy.

Your use of this site shall be governed in all respects by the laws of the state of Arizona, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of ™ products) shall be in the state or federal courts located in Maricopa County, Arizona. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of ™ products) must be commenced within one (1) year after the claim or cause of action arises.'s ™ failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. ™ may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a ™or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer ™does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, ™ is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, ™ reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to ™ in its sole discretion.

You agree to indemnify, defend, and hold harmless ™, Islandcub International LLC, its officers, directors, employees, agents, licensors, affiliates, holding companies and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful death or conduct) by you or any other person accessing the site using your Internet account.


The Site may contain interactive features ("Interactive Services") that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, "post") information, content, or materials (collectively, "User Contributions") on or through the Site.

You represent and warrant that all of your User Contributions do and will comply with these Terms of Use. You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.

We are not responsible, or liable to any third party, for the content or accuracy of any User Contributions posted by you or any other user of the Site.


Ruff N Tuff Tools, their parent company, affiliates and subsidiaries have the right to:

  • Remove or refuse to post any User Contributions for any or no reason in our sole discretion.
  • Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates these Terms of Use, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Site or the public, or creates potential liability for us.
  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
  • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Site.
  • Terminate or suspend your access and/or account to all or part of the Site for any or no reason, including without limitation, any violation of these Terms of Use.

Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Site. YOU WAIVE AND HOLD US HARMLESS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY US DURING OR AS A RESULT OF OUR INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER US OR LAW ENFORCEMENT AUTHORITIES.

We assume no liability for any action or inaction regarding transmissions, communications, or content provided by you or anyone else. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section

Third-Party Links
In an attempt to provide increased value to our visitors, ™, may link to sites operated by third parties. However, even if the third party is affiliated with ™, ™ has no control over these linked sites, all of which have separate privacy and data collection practices, independent of ™. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, ™seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Prop 65 Warning
Use of this site indicates that you have read and understand the following prop 65 warning located on the checkout page and other locations on this site, have read the purchased product's owners manual, safety manual and any and all literature pertaining to health & safety and prop 65 warnings and agree to indemnify, defend, and hold harmless ™, Islandcub International LLC, its officers, directors, employees, agents, licensors, affiliates, holding companies and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any injury, damage or death.

roducts sold on this website contain Nickle and other harmful chemicals; may utilize gasoline and other petroleum products and/or create Silica which are known to the State of California to cause cancer and/or other reproductive harm. For more information, go to